This is just a demo project. Love my work? Let's connect

Returns & Refunds

Our hassle-free 30-day return policy ensures you can shop with confidence. If you're not completely satisfied, we'll make it right.

Our Return Policy

We offer a 30-day hassle-free return policy from the date of delivery. Items must be in original condition with tags attached. We want you to be completely satisfied with your purchase.

Return Eligibility

✓ Eligible for Return

  • Items within 30 days of delivery
  • Products with original tags attached
  • Unused and unworn items
  • Original packaging included
  • Defective or damaged items

✗ Not Eligible for Return

  • Items after 30 days
  • Used or worn items
  • Items without tags
  • Final sale items
  • Personalized items

How to Return an Item

1

Contact Us

Email us at support@ironflex.fit or use our Contact Us page with your order number and reason for return.

2

Receive Return Authorization

We'll send you a return authorization number and shipping instructions within 24-48 hours.

3

Package and Ship

Pack the item securely with all original tags and packaging. Ship it back to us using the provided return label.

4

Receive Refund

Once we receive and inspect your return, we'll process your refund within 5-7 business days.

Refund Details

Refund Method

  • • Original payment method
  • • Store credit (available immediately)
  • • Gift cards (if applicable)

Processing Time

  • • 5-7 business days after receipt
  • • Credit cards: 3-5 additional days
  • • Store credit: Immediate

Exchanges

We offer exchanges for different sizes or colors of the same item, subject to availability. Exchanges must be requested within 30 days of delivery.

Exchange Process

  • • Contact us with your order number
  • • Specify desired size/color
  • • Pay return shipping (unless defective)
  • • Receive new item after inspection

Important Notes

  • • Subject to availability
  • • Same item only
  • • Must be in original condition
  • • Price differences apply

Return Shipping

Free Return Shipping

  • Defective items
  • Items shipped in error
  • Wrong items received

Customer Pays Return Shipping

  • Size exchanges
  • Color exchanges
  • Change of mind

Need Help?

Have Questions About Your Return?

Our customer support team is here to help you with any questions about returns, exchanges, or refunds. Contact us and we'll assist you every step of the way.